Data Center Design, Construction, and Maintenance Services

Analyze. Support. Improve

We have ensured the uninterrupted operation of your data centers for 15 years. Building is difficult, 

but operating them is even harder! Choose a reliable service partner!

Submit a Request

Spare Parts Warehouse

Our own large (~500m2) spare parts warehouse for a wide range of equipment.

All Regions

We have the largest team of our own certified engineers throughout Kazakhstan.

Service History

of your equipment is carefully and responsibly maintained for every incident or service visit.

Service Packages

ONE-TIME

service team visit to the customer's site

  • maintenance of engineering systems
  • diagnostics of engineering system malfunctions
  • repair and restoration work

OPTIMAL

data center engineering systems service in accordance with SLA requirements
  • 24/7 remote telephone support
  • scheduled maintenance of engineering systems in accordance with the developed work schedule
  • preventive maintenance
  • emergency recovery work
  • maintaining the minimum required inventory of consumables and spare parts

RELIABLE

turnkey data center engineering systems service in accordance with the SLA
  • 24/7 remote telephone support
  • organization of a 24x7 on-site duty service
  • scheduled maintenance, including daily/weekly/monthly maintenance of engineering systems in accordance with the developed work schedule
  • preventive maintenance
  • emergency recovery work
  • emergency mobile team. Arrival at the site to restore the operability of engineering systems within 2 hours
  • procurement and warehouse storage of the required inventory of consumables and spare parts

All Vicom Plus engineers are authorized for the following types of permits:

  • Identity card — 47 engineers

  • Electrical safety clearance — 38 engineers

  • Working-at-heights clearance — 37 engineers

  • Industrial safety clearance — 37 engineers

  • Hydrogen sulfide clearance — 37 engineers

  • Occupational health and safety — 36 engineers

  • Fire safety clearance — 36 engineers

  • Medical certificate — 31 engineers

  • Welding work clearance — 11 engineers

  • Basic principles of first aid — 11 engineers

  • Authorization to work with pressure vessels — 4 engineers

  • Operation and safe handling of ozone-depleting substances — 2 engineers

Let’s start with diagnostics.

Are you experiencing equipment performance issues? Use the services of qualified engineers to identify problems and resolve faults!

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